Privacy Policy

Privacy Statement for Holiday Camp Online Bookings

We are committed to protecting the privacy and security of you and your children’s personal information. This Privacy Statement explains how we collect, use, store, and share personal information provided during the booking process for our holiday camp, in accordance with UK data protection laws and national guidelines.

1. Information We Collect

When you book a place for your child at our holiday camp, we may collect the following information:

·       Parent/guardian details (name, contact information, relationship to child)

·       Child’s details (name, date of birth, medical information, dietary requirements, emergency contacts, special educational needs)

·       Booking and payment information

·       Any other information you choose to provide to help us ensure the safety and well-being of your child.

2. How We Use Your Information

Your information is used to:

·       Process your booking

·       Ensure your child’s safety and well-being during their time at camp

·       Communicate with you regarding your booking and our services

·       Meet our legal and safeguarding requirements

·       Administer payments and refunds

3. How We Store Your Information

All information you provide to us is stored securely, in accordance with our internal policies and procedures, and only accessible to staff members who need to know it for the purposes stated above.

4. Information Sharing

We will not share your information with third parties except:

·       Where required by law, regulatory bodies, or safeguarding authorities

·       Where necessary with service providers who assist in the operation of the camp (e.g., medical professionals, activity leaders), who are required to comply with our data protection standards

·       With your explicit consent

5. How We Handle Photography, Filming, and Media Data

 

Media Data Collection and Use

·       With your explicit consent during registration, we may capture photographs, video, and audio recordings (“Media Material”) of children taking part in camp activities for the purposes of promoting our holiday camp.

·       Media Material may be used in our marketing outputs, such as social media posts, on our website, printed literature, and, when appropriate, shared with trusted media (e.g., radio and television) to promote or report on our camp.

Your Consent and Your Rights

·       At registration, you will be offered a clear choice to provide or withhold consent for your child’s participation in Media Material.

·       You can withdraw your consent at any time by contacting us in writing. Upon withdrawal, we will cease further use of your child’s images or audio, and will remove them from future materials wherever reasonably possible.

·       We will not use children’s names or personal details alongside Media Material without obtaining further explicit consent.

Data Protection and Security

·       All Media Material is collected, stored, and used in strict accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

·       We ensure that images and recordings are handled securely and sensitively, only used for the stated and agreed purposes, and not shared with third parties beyond those outlined unless legally required or you have provided explicit consent.

·       Media Material is kept securely, with access limited to authorised staff or partners involved in promotional activities.

Safeguarding and Best Practice

·       We adhere to national safeguarding guidance and best practice when collecting, storing, and sharing Media Material involving children.

·       If you do not give consent, we will take all reasonable steps to ensure your child is not included in promotional photographs, video, or audio recordings, such as positioning them away from cameras

 

Further Information and Contact

·       If you have questions about how we collect, use, or store Media Material, or wish to exercise your rights, please contact us at Info@digitalinnovators.co.uk

For more details about your rights, visit the Information Commissioner’s Office website.

6. Your Rights

You have the right to:

·       Access the personal information we hold about you and your child

·       Request correction or deletion of your information

·       Withdraw consent at any time (note: this may affect our ability to provide our services)

·       Lodge a complaint with the Information Commissioner’s Office (ICO)

7. Contact Us

If you have any questions about how we handle your personal information or wish to exercise your rights, please contact us at:

Info@digitalinnovators.co.uk


For more information about data protection and your rights, you can visit the Information Commissioner’s Office.

Last updated: 24th July 2025